How long will it take to receive my first order?
Boxes go out around the 10th of the month during our box months. You'll receive the next box that goes out after you subscribe.
Orders are shipped in the following months:
- February (ships early so it arrives before Galentine's/Valentine's Day!)
We can't wait to meet you in your mailbox!
Can I cancel or change my subscription?
Yes! You can easily update your subscription (or your gift subscriptions) but logging into your account. You can choose to upgrade your box with additional add-ons or manage your subscription in other ways.
Do you ship overseas?
Currently, our normal subscriptions ship only to the United States. However, contact us if live outside the U.S. and would like to receive a box! We can figure out something good for you.
When will I be billed?
Your card is charged every other month, around the day when you first subscribed.
This means that if you placed your first order on November 11, your next billing date would be on or around January 11 (give or take a day or two).
If you've given one or more subscriptions, those payments will also be made on or around the day when you first subscribed. (I.e. if you gave a gift and were first billed on Dec 1, your card will be billed on or around February 1.)
How much does shipping cost?
Shipping is FREE on subscription boxes!
For product orders (kits, patterns, and other goodies) there is a flat rate $7 shipping and handling charge.
Can I get a refund?
Since our products contain intellectual property (patterns, designs, and more) we are unable to give refunds once a box has been shipped.
However, we want you to be satisfied, so please contact us if you have any concerns about an order you received!
Is there a fee to join?
There is no start-up fee to join the Stockwell Lane Subscription Box! When you subscribe and pay for your first box, you're only paying for the delightful projects and products you'll receive.
Do I need a sewing machine?
Yes... our projects will usually require a sewing machine. If you don't have one, check out this sewing machine that we recommend for under $100!
Do I have to subscribe for a certain time period?
No! You can start the box and change your subscription at any time. There are no contracts or commitments.
How do I give a gift?
When you start a subscription, you can choose to have the box shipped to you or to someone else! To give multiple gifts, just go back and click "Give a Gift" and complete the shipping information for each recipient.
You won't have to enter your billing and payment information each time, so it's super easy to send project boxes to your favorite people.